Sales Support Administrator

There is an exciting opportunity for a Sales Support Administrator in Durban.

Role Summary:

The responsibility of Sales Support Administrator is to work alongside and support the Regional Sales Manager to ensure the administrative tasks responsible for existing and developing new business (lead generation project) are executed correctly and on time.

Key Responsibilities & Accountabilities:

Sales & Customer Planning:

• Prepare meeting notes and action points for weekly pipeline and sales meetings.
• Distribute meeting notes and action points to relevant Sales Manager.
• Follow up on action points to be completed by Sales Consultants.
• Manage sales inbox (info@peri.co.za)
  • Manage opportunities from inbound sales requests and distribute to Regional Manager.
• Assist Sales Consultants with managing of customer orders and loading priorities of trucks.
• Respond to basic customer inquiries regarding formwork availability, pricing, and documentation.
• Manager CRM updates, ensuring all customers interactions, orders, and project statuses are recorded accurately.
• Assist with Customer social events.
• Assist with Customer training events.

Lead generation processes relating to sales:

• Purchase database clean up
  • Confirm key stakeholder name, surname & email address
• Counter Sales
  • Loading of Cash Sales & maintenance thereof
  • Obtain Customer orders & ensure it complies with the OTC requirements

Research & analysis:

• Product Knowledge
  • Engage in continuous learning to obtain a comprehensive understanding of the PERI product offering.
• Individual Development
  • Complete individual development plan
  • Attend learning and development courses

Order & Project Coordination:

• Assist in processing rental agreements, delivery schedules, and return documentation.
• Liaise with logistics and warehouse teams to ensure timely delivery and return of formwork materials.

Experience:

• Sales and/or admin experience
• Knowledge and experience of CRM, Centrio, PERIan & PSD
• Good MS Word, Excel & Outlook competency

Qualifications & Skills/Attributees:

Minimum Requirements:

Qualifications

• Matric Certificate

Skills/Attributes

• Excellent administrative skills & attention to detail
• Excellent communication skills
• Excellent time management skills
• Analytic mindset with problem solving skillset
• Excellent written communication skills
• Highly motivated and target driven
• Collaborative team player
• Proactive self-manager
• Self-confident
• Effective listening skills
• Excellent interpersonal skills
• Effective emotional intelligence skills
• Professional
• Appetite for learning and continuous improvement
• Resilient
• Honest and accountable
• Flexible and adaptable