Yard Manager

Role Summary

To effectively manage all aspects of stock yard to meet operational goals to achieve superior customer service and excellenct stock utilisation.

Key Responsibilities & Accountabilities

• Ensure that customers are dealt with professionally and efficiently in the yard regarding deliveries, collection, stock related queries keeping the Operations Manager informed.
•  To ensure that all internal staff in all processes are informed as required, clear communication.
•  Manage performance of yard staff, including yard and temporary labour, using "corrective progressive" discipline as required by labour law obtaining assistance from Operations Manager and HR when needed.
• Deal professionally with sales and admin team and assist with queries.
• To utilise stock optimally and ensure minimal stock losses through efficient stock control management in conjunction with Operations Manager and Demand Planner.
• Ensure stock availability for customers with minimal need for cross hire by following procedures required by the branch regarding cleaning & repair timeously to ensure availability for customers.
• Check and monitor damaged hire goods returned and keep good records and proof by means of the care program keeping own manager informed.
• Ensure correct documentation and pricing on outsourced transport, cross hires, etc. keeping own manager informed timeously.
•  Efficiently manage operating expenses, including purchasing for operational maintenance in collaboration with Operations Manager.
•  Manage stock yard assets, minimize risk and ensure good housekeeping.  Includes ensuring the issuing of normal H&S PPE and comply with Health & Safety regulations and manage risk.
• To implement work schedules and operational plans as per goals set by Operations Manager to achieve company strategies, keeping daily production records up to date.
• Health & Safety - maintain and keeo all records and files up to date, toolbox talks, check sheets, prepare yard for H&S audit.

Qualification / Experience requirements:

• A formal qualification / technical qualification will be advantageous.
• A minimum of 3 years relevant work eperience within the same or similar role with a proven track record of success.
• Previous system knowledge like PSD will be an advantage
• Capable to provide site support if required.
• Executive responsibilities with professionalism and energy. 
• Customer-focused, delivering the highest service excellence and cost efficiently.
• Fluent in English.